If you have any questions, feel free to call us:
+44 (0)1494 446965
We dispatch orders Monday through Fridays. If you order is placed on a weekend, it will be processed first thing on a Monday. Next day deliveries are not available on a weekend.
Interconnective uses a combination of Royal Mail and professional courier services to meet the varying requirements of our clients. For smaller packages and lower cost items to the UK mainland, we will use Royal Mail’s UK Standard 1st Class Service. For specialist items or where a client selects a next day service, we use courier companies.
When placing an order, your estimated delivery time will be listed above the item’s price. While we endeavour to meet these where possible, external factors will occasionally prevent us from doing so. In this eventuality, we will contact you by phone or email to explain why this has occurred.
Next Day Deliveries
On products where next day delivery is available, the order must be placed by 2PM GMT. If it is not placed on time, the order will be only be shipped the following day. In this eventuality, we are unable to change the shipping method as the shipment will have already been created at the time of ordering.
Multiple Delivery Times
Certain specialist products come directly from the manufacturer. If products with two different delivery times are selected, the slowest of these will be displayed. It is possible that you will receive two different shipments, one earlier and one later. In this situation, you will only be charged one delivery fee.
Royal Mail UK Standard 1st Class Service
While Royal Mail 1st Class service is not tracked, it will show when delivery has been attempted. Please ensure that you are at the address that you have specified in order to ensure that you receive your delivery. You will be notified by our staff when your order has been dispatched.
For most of our courier services, we use DPD Local. Courier packages are tracked and you will be provided with a tracking number once the shipment has been created.
International Shipments can be arranged directly with our staff by calling +44 (0)1494 446965. While we do sell internationally, we do not allow international purchases from directly our webstore. We do this to avoid fraud and the ensure that our international clients are able to receive their orders without any delays and inconvenience.
For countries that require Certificates of Origin, we are also able to provide these for an additional fee.