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The Partner Patrol System
 
 
10.1) The Partner Robust Recorder?
 

The Partner Robust Recorder is housed in a stainless steel, waterproof and shock resistant tube with a protective polyurethane sheath to ensure performance in adverse and robust conditions. Should physical abuse occur to The Partner robust recorder our on board The Partner Abuse Detection System (PADS) will record the date, time and veracity of any impact. View Report. The possible location and user of the equipment at the time of any possible abuse can also be ascertained.

The Partner Robust Recorder is capable of recording 4000 separate patrol events before requiring download. No wiring is required between patrol points which mean installation is quick and simple. The Partner Robust Recorder is sealed at both ends with rivets and can only be legitimately opened by trained technicians.

 

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10.2) The Partner Robust Data Collector
 

The Partner Data Collector can be used to collect information from the partner robust recorders in the field. The Partner Data Collector can collect up to 8 full recorders (32,000 records) in the field whilst also fulfilling its role as a normal patrol recorder. Once the data has been collected the collector can be downloaded as a normal recorder. The Partner Data Collector is housed in a stainless steel, waterproof and shock resistant tube with a protective polyurethane sheath to ensure performance in adverse and robust conditions. 

Should physical abuse occur to The Partner Data Collector our on board Partner Abuse Detection System (PADS) will record the date, time and veracity of any impact. View Report. The possible location and user of the equipment at the time of any possible abuse can also be ascertained. The Partner Data Collector is sealed at both ends with rivets and can only be legitimately opened by trained technicians.

The Partner Data Collector is manufactured in an accredited ISO 9001: 2000 facility.
 

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10.3) The Partner Utility Recorder
 

The Partner Utility is a pocket sized recorder, which time and date stamps events using The Partner Patrol Points. The applications for The Partner Utility include outsourced contract management required to provide proof of external visits, cleaners providing confirmation of activities performed and statutory requirements such as fire extinguisher and Health & Safety checks. Records can be downloaded into The Partner Data Collector or direct to The Partner Utility Recorder Docking Station, which is identical to The Partner Robust Recorder Docking Station. The Partner Utility Recorder Docking Station has an adapter that allows The Partner Utility to be downloaded. The adapter is detachable so the Docking Station can be used to download The Partner Robust Recorder or The Partner Data Collector.

 
10.4) Does the Partner Robust Recorder require charging?
 
No, the Robust Recorder has a built in lithium ion battery that never requires charging.
 
10.5) The Partner Robust Docking Station
 

The Partner Robust Recorder Docking Station transfers the data from the partner robust recorder to the PC. By simply loading the partner patrol management software, connecting The Partner Robust Recorder Docking Station to a 9 pin serial port and configuring the software you are ready to use the system.

 
 

The Partner Robust Recorder Docking Station not only downloads patrol information but also reads the partner patrol points into the partner patrol management software The Partner Robust Recorder Docking Station does not require electrical or battery power to operate. Where a computer does not have a serial port we supply a USB to serial adaptor.

Order Ref C021 – The Partner Robust Recorder Docking Station

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10.6) The Partner Patrol Data Point
 

The Partner Patrol Points is identity microchip using contact technology to time and date stamp The Partner Robust Recorder or The Partner Data Collector with a unique and permanently assigned factory-lasered address. The microchip is housed in a stainless steel container and is guaranteed for life against failure in normal use. The points can operate in temperatures between: -40°C to +85°C and most weather conditions.

 

 

The Partner Patrol Points are fixed to a hard surface using epoxy based glue. There are applications where The Partner Wall Mount Point Holders (Excluding Points) Order Ref: C028 or for external use The Partner Weatherproof Point Cover - Yellow (Excluding Points) Order Ref: C031 are used.  Both wall mounts can be secured using The Partner Anti Vandal Clutch Head Screws for Wall Mounts. (Pack of 20) Order Ref: C016 which are used for preventing unauthorised removal of the points.

Order Ref C017– The Partner Patrol Points

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10.7) The Partner Activity/Incident Wallet
 

The Partner Incident Wallet is a leather wallet that houses 12 Data Points. The 12 Data points that are housed in the Incident wallet can be individually programmed to represent a series of Incidents or Activities that a guard may report whilst on Patrol.

 

 

Whilst patrolling a site if a guard comes across an incident that needs to be reported he would log the incident in his incident wallet then tag the nearest point to that locating so you would have a Date, Time, Location as well as incident reported.

Order Ref: P002 - The Partner Robust Recorder - Holster – Black -

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10.8) What are Personnel fobs used for?
 

The Partner Personnel Fobs are generally used as a method of identifying which guard has completed a Patrol. The Personnel fobs are carried by the employee and can be used n number of different applications. They can be used by Guards on site carrying out a patrol as well as cleaning staff in a building. The Personnel Fobs, when tagged will give you an exact date and time stamp.

 
 
The Partner Personnel Fobs - Black (Excluding Points)  Order Ref:C023 
The Partner Personnel Fobs - Red (Excluding Points)    Order Ref:C025
The Partner Personnel Fobs - Blue (Excluding Points)   Order Ref:C026
The Partner Personnel Fobs - Green (Excluding Points) Order Ref:C027

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10.9) The Partner Wall mount Solutions
 

The Partner offers two types of Wall mount Solutions:

The Partner Internal wall mount Point Holder is a black Wall mount that has been developed for Internal use and can fixed to the Wall with either two Anti-Vandal screws or epoxy based glue.

 
 

Order Ref: C028 - The Partner Wall Mount Point Holders (Excluding Points) – Black

 

The Partner Weatherproof Point Holder is a yellow wall mount developed for external use. The Wall mount was developed in bright colour so that it may easily be located at night. The weatherproof wall mount can be fixed to the wall with either two anti-vandal screws or epoxy based glue.

 
 

Order Ref: C031 - The Partner Weatherproof Point Cover - Yellow  

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10.10) Does the Partner offer a UBS Solution?
 

If you have a Personal Computer or a Laptop that does not support or have a Serial Port for the Partner Robust Docking Station, then the Partner has a USB to Serial port solution. The USB to Serial Converter converts the serial port on the Robust Docking Station to USB allowing you to use the Robust Docking station on Laptops.

 
 

Order Ref: P0124 - The Partner USB Adaptor

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10.11) What accessories are available for the Partner?
 

There are a number of Accessories available for use with the Partner Patrol Management Solution:

 

The Partner Wall Mount Point Holders (Excluding Points) - Black

Order Ref: C028

 
The Partner Weatherproof Point Cover - Yellow (Excluding Points)
Order Ref: C031
 
The Partner Anti Vandal Clutch Head Screws for Wall Mounts. (Pack of 20)
Order Ref: P003
 

The Partner Personnel Fobs - Black (Excluding Points)  Order Ref:C023

The Partner Personnel Fobs - Red (Excluding Points)    Order Ref:C025

The Partner Personnel Fobs - Blue (Excluding Points)   Order Ref:C026
The Partner Personnel Fobs - Green (Excluding Points) Order Ref:C027
 
The Partner Incident Leather Wallet Black (Excluding Points)
Order Ref: P001
 
The Partner Robust Recorder - Holster - Black
Order Ref: P002
 

The Partner USB Adaptor

Order Ref: P0124

 
The Partner 24" Chain with leather loop and metal clip
Order Ref: P032

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10.12) How many Shock Encounters does a recorder have to accumulate to void the Warranty?
 

In order to view the shock count on a specific recorder you have to view the Recorder Information on a Recorder, to learn how to view Recorder Information, see Knowledge Base/File question 2.2 How can I view my recorder information?

 

Shock encounters are rated on three levels of severity, Low = 1 Shock Point, Medium = 2 Shock Points, High = 3 Shock points. A recorders warranty will automatically be voided if a recorder exceeds 1000 Shock Points collectively. However any High shock points will be investigated and could lead to the warranty being voided.

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10.13) What do i do when my recorder stops working?
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There are number of tests can be performed on site :
First test can be performed by placing the recorder in the docking station to check if it downloads (The Partner Robust Recorder has a built in fail safe, if the recorder is subjected to 13 shocking encounters within 1 hour the recorder will shutdown and the only way to reactivate is to do a download.)
If the recorder does not respond to the download then we can perform secondary test.
The next test would be to hit the data petrol point to see if the light shines at the back of the recorder (When touch the upon a data points if the light shines red there is an old generation board in a recorder if the light shines blue then there is a new generation board in the recorder).
.
If your recorder is not respond to either of these tests then you can send them to the Interconnective offices at :
Interconnective Ltd
Priory Gate House
Lower Ground Floor
7 Priory Road
High Wycombe
Bucks
HP13 6SE

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All prices exclude VAT & Delivery
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